Engagements
Engagements for subscription retention
Human-led app analytics counsel — audits, cohort reviews, and workshops that help Malaysian subscription teams decide what to change next.
We do not sell software seats. Each engagement is a working relationship: we read your retention evidence, sit with the people who own renewals, and leave written findings you can act on without rebuilding your stack.
Retention audit
A full pass across cohorts, cancel reasons, and billing events that names why renewals soften — and which fixes deserve the next sprint.
Cohort review
A focused reading of one or two cohorts before a pricing, packaging, or regional change — so you know what the curve is saying.
Renewal workshop
A facilitated half-day with product, billing, and support leads to turn retention findings into a shared experiment list.