Rates
Fees & estimate guide
Pricing follows the shape of the engagement — audits, focused reviews, and workshops are quoted differently because the labour differs.
Service Canvashub does not sell monthly software seats. Fees cover advisory time, facilitation, and written findings for app analytics work on subscription retention.
| Engagement | Starting fee (MYR) | What shapes the quote |
|---|---|---|
| Retention audit | 12,800 | Number of plan families, currencies, and whether cancel text needs sampling |
| Cohort review | 4,600 | One or two cohort windows; urgency before a price change |
| Renewal workshop | 3,900 | Participant count, venue, and whether a prior brief exists |
Estimate factors
Quotes rise when catalogues span multiple brands, when exports arrive fragmented across tools, or when translation of cancel comments is required. Quotes stay closer to the starting fee when you already have clean weekly cohort tables and a nominated decision owner.
Deposits & timing
A fifty percent deposit reserves calendar dates. The balance is due when the written brief or workshop summary is delivered. Work already begun is billed according to our refund policy.
What we do not price here
Implementation inside billing vendors, engineering build-out, or retainer “analyst-on-call” hours. If you need that shape of help, say so on the contact form and we will say plainly whether we can help or introduce someone who can.
Figures above are informational starting points for Malaysia-based engagements. Final fees are confirmed in writing before kickoff.